headquarters office is located in Suzhou, Jiangsu, China. It is very close to
the world's largest sourcing destination which facilitates us to source
products for clients.
many staff do you have?
are a team of more than 50 experts who are very experienced in product
sourcing, product quality inspection, product picking, and packing separately.
We are committed to providing overseas e-commerce entrepreneurs with the most
professional Dropshipping Services.
is your pricing policy?
only charge for product, packaging, and shipping, with no upfront fees or additional
fees. In fact, we offer permanent storage services.
you source products for me?
Yes, we have a professional purchasing team to source high-quality products for our customers at
products can you source?
product! We have cooperated with thousands of factories and suppliers for many
years. Our sourcing team can source top-notch products that meet your
requirements. You just need to send us products pictures or links. We will
begin our sourcing for you.
I still use your fulfillment services if I have items from another supplier?
absolutely you can. You just need to send your products to our fulfillment
center, integrate your store with our system, and start fulfillment.
do you control the product quality before they are shipped out?
sets high quality-control standards for products that we will send out to your
customers. All the products arriving at our fulfillment centers will be
strictly inspected by our professional staff in the quality control department.
Do you offer free quality check services?
products purchased on OVODropship, we offer free quality check services. For
service products and products shipped from other suppliers to OVODropship
warehouse by clients, we have to charge quality inspection fees.
you offer free warehousing?
we offer free warehousing services for our customers. And it is permanent free
you offer branding and customization?
we have different branding and customization services such as custom labels and
hangtags, customized packages, and marketing inserts (gift cards with branded
logos, thank-you notes, promotional
want to design and sell unique and innovative products. Do you support print on
we have a POD platform -OVOPrint. After you register on the platform you can
design products for free. After the design is completed, you place the order.
Once the order is generated, we will customize the product, inspect quality,
pack and delivery the products for you.
What is your daily order processing capacity?
We can handle up to 10000 orders per day
from our fulfillment warehouses.
e-commerce platforms do you offer integration for?
offer integration for the following e-commerce platforms: eBay, Shopify,
WooCommerce, and others.
the data about our store safe when we connect it to your system?
Your data is absolutely secure. We only read and write your orders and other
information involving your store is not available for us.
countries do you ship to?
are shipping products worldwide. We can ship your products to any country.
are your shipping times?
varies on the shipping destination and shipping methods. The express shipping
time to the main dropshipping markets is 5-10 days and the economic shipping
time is about 10-20 days.
courier do you use to ship?
will analyze and compare the shipping rates and routes to choose the most
economical yet fast shipping service for your products. The couriers that we
usually use are UPS, USPS, DHL, CNE,
payment methods do you accept?
We accept different payment methods like T/T,
Assurance, Paypal, and Alipay.
is your refund, resend and return policy?
have a detailed refund, resend and return policy when it concerns orders
delayed, orders not received, product damaged, incorrect or missing products,
order cancellation, etc. Please check our refund policy page for more details.